Introduction
To forward the necessary information to the Federal Learning Account servers, the employer/customer (mandator) must give a mandate to BCS Epowerhr (mandatary). Such a mandate is given per legal entity. So if the organisation consists of multiple legal entities, that process has to be repeated per entity (only if there are employees for that entity).
Requirements
The person requesting the mandate must have access to Mahis to give this mandate. Usually this is the director of the organisation. This person must then log into the Mahis application via e-ID or Itsme.
Steps
Apply for a mandate
Go to socialsecurity.be and look for the Mahis application at Online Services. There, you can then log in using your e-ID or Itsme via the "Manage and consult" button.
After logging in, you can choose "Employer NSSO - Local Administrator" after which you will be taken to the Mahis application.
In the left-hand menu, you can then choose "Mandates"
Then, from the left-hand menu, choose "Create" and the following screen will appear:
The following fields must be filled in here:
- Identification (of the mandatary): here you can enter the value "0473077710" (=company number E POWER BV);
- For "Groups of applications", only tick "Federal Learning Account";
- For Validity period you have to fill in at least the starting quarter.
After you have validated on this application, it is best to send a message to our helpdesk. We can then confirm this application and the mandate will be active from then on.